How are the long-term relationships with customers?

 Customers are the most valuable to a company. Without customers, you can not be implemented. With poor clients, the company will be very bad if they are good customers and their loyalty, your company and to the right place. All this seems very exciting. But it is hard to get good customers and keep them even harder. After all, what you do, the concorrenza it and groped me maiJORES techniques viawork. There are innovative approaches to customer loyalty?

 There is talk of direct selling in this debate is not on the sale of goods on a large consumer base. For example, if you have a maintenance contract for the air conditioning at work customers. Or a hardware supplier to the buyers of businesses and all types of companies where the sales to clidienti are excellent, and there is encontact directly with customers.

 The first is requis naOf course, the satisfaction of our customers. If the customer is satisfied with the response time, service, and can rely on you, the price in May to secondary. All customers who do not buy from a manufacturer whose sale to the lowest price. If the cost of the product is a small percentage of the total number of customers or if the product is essential for its customers who BONNE thing. How can we have this kind of customer, with whatever competition? What factors other than the customer satisfaction?

 Relations is an important factor in comparison to the others. It is only in connection with their professional clients, or the very good friends? These two extremes can be evil. In the long term, business relationship, a good friendship is not good for the health of your company. Every problem in the personal friendship affectent that their activities. What happens if I have to their customers in a professionalimagine how mechanical style completely free of a personal touch? You know the answer to you.

 We have a relationship of friendship that do not border, but by the mechanics. A good balance between private and professional life.



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